A leading regional bank

Back-Office Control & Audit

One governed surface for privileged operations.

A centralized back-office platform that unifies access, control, and audit across sensitive banking APIs and configuration.

Problem

  • Sensitive backend APIs configurable only by engineers — no controlled self-serve interface

  • No unified, traceable access control across privileged banking operations

  • Fragmented logins as the bank migrated from legacy SSO to Keycloak

Solution

  • Single back-office portal federated across two identity providers (legacy SSO3 + Keycloak)

  • Three-layer security: user session → page-level authorization → OAuth2 token on every backend call

  • Append-only audit log of every privileged action (logins, bank edits, RSA rotation, template changes)

  • Governed modules: multi-bank management, RSA key-version rotation, notification-provider config

  • End-to-end correlation-ID tracing on every service call

Impact

  • Federated SSO with zero disruption during the SSO → Keycloak migration

  • Full, queryable audit trail for compliance and governance

  • Faster incident diagnosis via end-to-end request tracing

  • One governed surface for APIs, bank data, and security config

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