A health system running a hospital-at-home program across Saudi Arabia

Hospital-at-Home Platform

Acute care, safely delivered at home.

A clinical operations platform for delivering acute-level hospital care inside patients' homes — safely, compliantly, and at scale. It governs the full episode from referral, admission, or transfer through eligibility review, in-home assessment, active remote care, and discharge, with every decision documented in one system of record and built for the Saudi (MOH / CBAHI) regulatory environment.

Problem

  • Clinically stable patients occupy inpatient beds with no governed way to move them home — constraining capacity and delaying higher-acuity admissions.

  • Home-care coordination runs on phone calls and informal handoffs — no single source of truth, and decisions go undocumented.

  • No structured home-eligibility process — accessibility, caregiver presence, and power/internet are assessed inconsistently, creating clinical and liability risk.

  • Compliance and audit exposure — informal identity checks and undocumented rationale against rising CBAHI / MOH expectations.

Solution

  • One governed pathway from intake to discharge, with three structured entry points — referral, admission, and transfer.

  • Physician medical-review queue where every approval or rejection carries a documented rationale, tracked against a 24-hour SLA.

  • A formal 4-section home-eligibility assessment (clinical stability, caregiver & social support, home safety, technology readiness) with a geolocation-confirmed address.

  • Role-sensitive dashboards — coordinator, physician, home-health nurse, and facility administrator each see only what they need to act on.

  • Active remote care: vital-signs monitoring, progress notes, prescriptions, scheduling, video consults, and home-visit logistics with live fleet tracking.

Features

  • Structured intake (referral / admission / transfer) with ICD-10 coding

  • Remote vital-signs monitoring, medication tracking, and clinical alerts

  • Video consultations and second-opinion escalation

  • Fleet management, driver assignment, and a live map of active visits

  • Multi-facility user management with role-based access and license-validity tracking

Impact

  • Frees inpatient capacity by safely shifting stable patients into home care

  • CBAHI / MOH audit-readiness by default — every action on an immutable audit trail

  • Strict per-facility data isolation across a multi-hospital deployment

  • One governed record for the full episode — no ghost records, and nothing is ever deleted

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